Customer Care and Store Policies
We strive to make your shopping experience fun and easy. Should you have any issues during the order process or upon receipt of your order, please email or call us. We will do everything we can to ensure you are happy with your purchase.
The Effects of Hot Weather on Our Candle Products:
Crafted With A Purpose is not responsible for shipments left in a hot mailbox or on a porch, subsequently being exposed to high temperatures for any period of time. As a result, refunds and/or replacements will not be issued.
Our packaging is designed to ensure our products can withstand the rigors of shipping and therefore, most of our products are not effected by the normal temperatures associated with transit.
However, during periods of hot weather, please be sure to ship to an address where you will be available to receive the delivery timely. Also, please remember to follow the shipping updates emailed to you and be sure to pick up your package the day it is delivered!
Terms and Conditions
Privacy & Safety
Our Commitment To Privacy:
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
The Information We Collect:
This notice applies to all information collected or submitted on the Crafted With A Purpose.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
• Email address
• Phone number
• Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:
• Phone Number
How We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
You can register with our website if you would like to receive updates on our new products and services. This information comes from us and only us. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We welcome the opportunity to partner with companies interested in making wholesale purchases.
Please call or email us to discuss pricing.
We gladly accept the following forms of payment:
- Credit / Debit Cards -Visa, Amex, MasterCard, Discover
- Cash (at event locations and for pickups in our workshop only).